Terms of Service
Last updated: May 2026
These Terms of Service ("Terms") govern your use of Dear Toci (the "Service"), provided by Leadership & Learning Collective ("we", "us"). By creating an account or using the Service, you agree to these Terms.
1. The Service
Dear Toci is an AI-powered reflective companion for educators. It is not a substitute for academic advising, medical care, or mental health counseling. If you are in crisis, please contact a qualified professional or emergency services.
2. Accounts
You are responsible for the accuracy of the information you provide and for maintaining the security of your account. You must be at least 18 years old (or the age of majority in your jurisdiction) to subscribe.
3. Subscriptions & Payments
Paid subscriptions are billed on a recurring basis (monthly or annually) at the price shown at checkout. All payments are processed securely by Stripe, Inc. We do not store your full payment card details. You authorize us, through Stripe, to charge your payment method on each renewal until you cancel.
You may cancel anytime from the Stripe customer portal. Cancellation takes effect at the end of your current billing period; you keep access until then.
4. Refunds
We offer a 14-day refund window from the date of purchase. See our Refund Policy for details.
5. Acceptable Use
You agree not to misuse the Service, including by attempting to access it through unauthorized means, reverse-engineering it, or using it to harass, defame, or harm others. We may suspend or terminate accounts that violate these Terms.
6. Your Content
You retain ownership of the content you submit (conversations, reflections, portfolio entries). You grant us a limited license to process and store your content for the purpose of providing the Service to you.
7. Disclaimers
The Service is provided "as is" without warranties of any kind. AI responses may be inaccurate or incomplete; use your own judgment.
8. Limitation of Liability
To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Service is limited to the amount you paid us in the 12 months prior to the event giving rise to the claim.
9. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via email or in-app notice. Continued use of the Service after changes take effect constitutes acceptance.
10. Contact
Questions? Email support@leadershipandlearningcollective.org.